Careers

Inspire and Commit to Each Other
Our personal integrity, trust of our colleagues, and dedication to our work creates
an environment of respect and excellence throughout Ameda.

This Ameda Core Value leads to a team-oriented culture where all are challenged to think beyond the obvious. If you have a desire to learn, grow and innovate, you can find purpose and satisfaction with us. At Ameda, you can make a contribution to an industry dedicated to improving the lives of mothers and babies.

There is no typical day at Ameda. Our market and our customers are always changing. This results in a highly stimulating atmosphere, where each employee can flourish based on his or her area of expertise.

Ameda is committed to creating opportunities for qualified, enthusiastic employees who want to broaden their skills. Our growth makes it possible to offer a spectrum of development options. We are interested in learning more about you. Resumes can be sent to Recruiting@ameda.com.

EEO/AA Employer

Current Opportunities

East Region Leader / IDN Specialist

Job Title:  East Region Leader / IDN Specialist

The East Region Leader / IDN Specialist ensures that the sales goals Ameda, Inc are met within their territory.  In addition the East Region Leader / IDN Specialist will collaborate with the other Ameda Regional Leaders on developing business plans and sales strategies for the market that ensures attainment of company sales goals and profitability.

As the IDN Specialist you will be challenged to lead the Ameda sales team in managing contracts and relationships with IDN's.

Responsibilities:

  • Plan, direct and monitor the activities of the sales team to achieve and establish sales targets.
  • Identifies shortcomings in a marketing plan and makes adjustments as needed
  • Recognizes top producers for their contributions to the company
  • Prepares sales forecasts on a weekly, monthly or quarterly basis
  • Implements national sales programs by developing field sales action plans.
  • Analyzes sales data in order to identify strengths and weakness of a particular promotion
  • Oversees the budget for the company’s sales force
  • Develops policies and procedures as they relate to sales
  • Networks with potential customers and business partners in an effort to promote certain products
  • Approves large contracts
  • Completes regional sales operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains regional sales staff by recruiting, selecting, orienting, and training employees.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed
  • Establish strong relationships quickly that help facilitate deal closures
  • Apply a consultative financial sell within an executive suite environment
  • Manage a portfolio of large accounts utilizing a strategic selling model

Qualifications:

  • Bachelor’s degree in Business Administration or related field
  • 8 – 10 years’ experience in Medical Device Sales
  • MBA in Business Administration or related field desired but not required
  • Strong GPO/IDN contacts a plus
  • Excellent written and verbal communication skills along with strong presentation skills

Required:

  • Financial/executive suite sales experience a must
  • Experience in selling to distributor customers
  • Experience selling within acute care, especially the GPO marketplace important.
  • Knowledge in med/surg products and how to position a portfolio important.

Behavioral Competencies:

  • Adaptability – Maintains effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements or cultures.
  • Building Strategic Working Relationships – Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
  • Initiates Action – Takes prompt action to accomplish objectives; takes actions to achieve goals beyond what is required; is proactive.
  • Contributes to Team Success – Actively participates as the lead of a team to move members toward the completion of goals.
  • Managing Work – Effectively manages one’s time and resources to ensure that work is completed efficiently.
  • Quality Orientation – Accomplishing tasks by considering all areas involved. Shows concern for all aspects of the job. Accurately checks processes and tasks.
  • Customer Focus- Resolves time sensitive issues by actively listening to the customer and demonstrating appropriate empathy; effectively balances the needs of the customer with the needs of the business

ParentCare Specialist

Ameda, Inc., one of the leading breast pump manufacturers for new mothers, is looking for an experienced individual to be a part of our on-site ParentCare Service team/call center located in Buffalo Grove, IL.  A ParentCare Specialist is the voice of the company to our customer and serves as a customer advocate.  A ParentCare Specialist is required to be caring, empathetic, knowledgeable and respectful as they assist Ameda customers. Troubleshooting, product support, answering basic consumer questions and follow-up on consumer orders and shipments is provided via the ParentCare support phone line, email, and social media. 

Examples of Typical Activities:

  • Encourage, support and promote customer service best practices, department morale and Ameda Inc. core values.
  • Display respectful, caring, and professional attitude to assist, support and troubleshoot with all customers.
  • Effective and efficient resolution of issues by telephone, email and social media in accordance with company policies and procedures. Answering telephone calls received through the ParentCare Support line is the main priority with emphasis on first call resolution.
  • Collect and document all customer interaction related to product quality and escalate through proper channels when required.
  • Support continuous improvement and make improvement suggestions to policy and procedures while keeping the best interest of the customer and Ameda in mind.
  • Actively prioritize workload, multi-tasking proficiency, and seek additional tasks and projects while increasing knowledge base of Ameda products and applications.
  • Perform general administrative follow-up and documentation of calls and questions in a timely manner.
  • Place orders for replacement parts.
  • Work with business customers on order entry and follow up.
  • Demonstrates regular and reliable attendance, learns and complies with all safety and health rules and regulations for the designated work areas.

Required Qualifications:

  • High School Diploma or equivalent
  • Ability to cope with a fast pace environment
  • Team Player
  • Works well independently
  • Ability to multi-task
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Strong analytical and strategic thinking skills
  • Excellent organizational skills with attention to detail
  • Previous work in a team environment
  • Open to constructive feedback
  • Computer skills: typing skills (min 30 words/min), Excel and Word proficiency

Preferred Qualifications

  • 2 years previous experience in call center customer service setting; medical related field a plus
  • Customer Relationship Management system experience
  • ERP System experience, Netsuite a plus
  • Call center experience
  • Leadership experience

Behavioral Competencies:

  • Adaptability – Maintains effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements or cultures.
  • Building Strategic Working Relationships – Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
  • Initiates Action – Takes prompt action to accomplish objectives; takes actions to achieve goals beyond what is required; is proactive.
  • Contributes to Team Success – Actively participates as the lead of a team to move members toward the completion of goals.
  • Managing Work – Effectively manages one’s time and resources to ensure that work is completed efficiently.
  • Quality Orientation – Accomplishing tasks by considering all areas involved. Shows concern for all aspects of the job. Accurately checks processes and tasks.
  • Customer Focus- Resolves time sensitive issues by actively listening to the customer and demonstrating appropriate empathy; effectively balances the needs of the customer with the needs of the business

Tooling Manager

Job Description:

The Tooling Manager develops and implements optimal, cost-effective manufacturing processes and methods in accordance with product specifications and quality standards. Recommends and implements improvements to production processes, methods and controls.

The Tooling Manager must be an experienced leader with appropriate industry experience, preferably in the medical device field. An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image. A strategic visionary with sound technical skills, analytical ability, good judgment and strong operational focus. A well organized and self-directed individual who is a team player. An articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills. A decisive individual who possesses a "big picture" perspective and is well versed in systems

TYPICAL ACTIVITIES

  • Work directly with design engineers on new product development.
  • Performs research, design, and development of manufacturing processes including production flow, assembly methods, production equipment, and environmental impact
  • Designs, develops and tests and/or sources and cost-justify various tools, machinery and equipment for recommended manufacturing methods
  • Performs product/process analysis for cost reduction, quality improvement, and improved efficiency.
  • Identify potential environmental aspects and design processes to minimize their impacts.
  • Represents manufacturing on cross-functional teams.
  • Responsible for vendor management.
  • Computer and computer assisted design (CAD) proficiency.
  • Responsible for Tooling Design / Maintenance / DFM approval
  • Responsible for specification, procurement, and coordination of maintenance and repair of injection mold tooling for several high volume product lines
  • Performs other duties as assigned.
  • 30 – 40% International Travel

     

    QUALIFICATIONS

  • Bachelor’s Degree in Mechanical Engineering or related field, or years of experience
  • 10 + years experience in the field
  • Experience in a procurement sourcing and mold processing role preferred
  • Medical Device experience preferred

     

    REQUIRED COMPETENCIES

  • Ability to think ahead and plan over a 3-6 month time span.
  • The ability to organize and manage multiple priorities.
  • Technical skills in manufacturing processes and methods including flow, layout, assembly, and production equipment.
  • Product development.
  • Quality orientation and attention to detail.
  • Problem analysis and problem resolution.
  • Excellent interpersonal and communication skills.
  • Strong team player

Required Behavioral Competencies

  • Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
  • Builds Partnerships - Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
  • Initiates Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
  • Manages Work – Effectively managing one’s time and resources to ensure that work is completed efficiently.
  • Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
  • Risk Taking - Initiating action that tries to achieve a recognized benefit or advantage when potential negative consequences are understood.