First time mom here – this pump made things a lot easier for me. I tried 4 different pumps before I found this one, and am so thankful I did. The directions make it easy and there are several guides that Ameda provides so you are sure you are using the correct attachments for your body (creating a comfortable and personal fit). You can really customize the pumping experience with the dials as well. It’s soft but efficient. I have tried others that felt like they were really tugging and that is an awful feeling for a young new mom who wants to keep her body! The Finesse is quiet, which is a huge plus for me, being a single parent. Working on the phone a lot (from home) it’s important to not here “chug chug chug” while talking to clients! It’s very easy to clean (comparing it to the other 4 pumps I have tried, there are just as many attachments and parts). It’s a closed system, so that eliminates an incredible amount of worry about bacteria.